Horrible Customer Service from Cindy Cross

I ordered 4 bar height chairs on April 21, 2021 and as of today, June 21, 2021 I still can’t even get a clear answer on when they might possibly be shipped. I understand that products become back ordered however I have been attempting to get a status update on my order since June 1, 2021. For 21 days I have contacted this company for any type of an update, and yet still, all that I have heard from Cindy Cross is that she’s “waiting on an update from her manager.” That’s the only answer I receive, if she even answers my call at all. Cindy Cross has told me every time she’s actually taken the call that she will “call back with an update,” “have the manager call me,” or “have the owner call me.” For 21 days this has been the extent of our correspondence. I have asked for the name and number of someone else at the company and she refuses to release any info to me. Now, due to the fact that my calls are rarely answered anymore, I have to call from other phone numbers. I hope this information helps someone else make a more informed decision before wasting their time, and money as I have with this company.